Shipping Policy

At Clanswear, we aim to deliver your order safely and efficiently. Please review our shipping policy below for details on delivery times, costs, and important shipping information.

Shipping Destinations

We currently ship to the United States and Canada.
For other international destinations, availability may vary and will be shown at checkout.

Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Orders placed after business hours or on holidays will be processed on the next working day.

  • During peak seasons or promotional periods, processing times may be slightly extended.

Estimated Delivery Time

Estimated delivery times begin once your order has been dispatched:

  • United States: 5–10 business days

  • Canada: 7–12 business days

Delivery times are estimates and may vary due to customs clearance, courier delays, or unforeseen circumstances.

Shipping Charges

  • Shipping costs are calculated at checkout based on your location and order weight.

  • Any applicable duties, taxes, or customs fees are the responsibility of the customer and are not included in the product or shipping price.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email containing your tracking number.

  • Tracking information may take up to 24–48 hours to become active.

Customs, Duties & Taxes

  • International orders may be subject to customs inspections.

  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

  • Clanswear is not responsible for delays caused by customs clearance processes.

Incorrect Address & Failed Delivery

  • Please ensure all shipping details are correct at checkout.

  • Clanswear is not responsible for orders delayed or lost due to incorrect or incomplete addresses.

  • If a shipment is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.

Lost or Delayed Shipments

  • If your order has not arrived within the estimated delivery timeframe, please contact our support team.

  • We will work with the courier to investigate and assist you as quickly as possible.

📧 support@clanswear.com

Damaged Packages

  • If your package arrives damaged, please contact us within 48 hours of delivery.

  • Provide your order number and clear photos of the damaged package and items so we can assist promptly.

Contact Us

For any shipping-related questions or concerns, feel free to reach out:

📧 support@clanswear.com